kolkata.ff

kolkata.ff App support

Contact
+91 0558414265

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The kolkata.ff:

Q1: How to log in after installing the kolkata.ff?

To log in, open the app and enter your registered mobile number to receive an OTP, which you'll need to verify. This verification process will allow you to log in securely without needing a password or email. Once verified, you can easily access the app.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking "send," you can contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number. If your number has changed, send your complete KYC (Know Your Customer) details to customer support via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Download the latest version of the app, and then you should be able to log in and start playing. This will ensure you have the most up-to-date version of the app.

Most Asked Questions Related To Withdraw In The kolkata.ff:

Q1: What is the minimum withdrawal amount in the kolkata.ff?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities and do not include bonus amounts. You can only withdraw the money you have earned from playing games, not any bonuses.

Q2: Is it necessary to do KYC for withdrawal?

You are required to complete and submit your KYC (Know Your Customer) details in the app, which should include saving your Aadhaar card, UPI (Unified Payments Interface) information, and all relevant bank details. This ensures that your account is fully verified and set up for secure transactions. Please ensure all required information is accurately saved and submitted.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can complete the process in a relatively short time frame of 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This delay can vary due to the app's processing times.

Q4: Why is the bonus balance not being withdrawn?

Any winnings earned from a bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. The bonus amount itself cannot be withdrawn. However, winnings from games played with the bonus can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for assistance.

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